Monday, June 16, 2008

The ieat Durian Degustation Session: Four Seasons Durian Cafe

Please see updates at end of post

Ever wondered what the big fuss is over Mao Shan Wang? Or what is the difference between XO and D24? Or whether you can eat Hong Xia (lit Red Prawn) if you are allergic to prawns?

There are now so many branded Durians out there that there should be Durian appreciation courses just like what we do with wine! I think it's all to common that when Singaporeans eat Durians, the main concern is about where to go so that they don't get cheated. A lot of times, you either need to know a trusted Durian seller or know someone who does. Why can't there simply be a place where you can buy good Durians at an honest price?

So with those concerns in mind, I set out to see if I could find a place to conduct a Durian Appreciation session for our readers. As fate would have it, I met an old boy whom I used to book for coming to School late (I was a prefect then -- not so uptight now) who just happened to be the brand manager of Four Seasons Durians. They have just opened a new Durian cafe at Joo Chiat and it was also his idea to challenge the way Singaporeans enjoy the fruit. So when I broached the idea of a Durian Degustation, he readily agreed organize a session for us.

The idea is simple. Eat several breeds of Durians in a set course so that each one can be appreciated and have a Durianologist educate us on the different breeds so that our kakis can learn to differentiate between the real stuff and the fake stuff. Another important point was to fix the price per head so that we can all enjoy the session without worrying about whether we are still going to have spare change end of the night.

Now it takes a true Durian lover to gather at 10pm on a Monday night and pay $25 in order to eat the fruit. This gathering really did separate the true believers from the pew warmers. For those who don't have a habit of buying Durians by the kilo, $25 might seem a lot of money, but for the faithful Durian Devotees, $25 can sometimes mean only half a fruit. Our group of Devotees that night came from all walks of life and at different levels of enlightenment. But we were all gathered for the ritual shucking of the Durian followed by the partaking of instant gratification.


Hong Xia (Red Prawn) aka 101 12/kg

Our Durianologist, Richard started off the night by showcasing the Hong Xia* (Red Prawn) Durian which is easily recognized by the reddish colour of its flesh. Before he brought out the actual Hong Xia, we were presented with the cheaper D13 which was $8/kg which can easily be mistaken for the real Hong Xia which is the D101 $12/kg. The D13 and D101 are really very different fruits but both have similar red-orangey flesh. The big difference between the D13 and the D101 is that the D13 can sometimes be bitter while the D101 is always creamy, sweet and easy on the palate. Fashionfoodie remarked that it was one that you can eat a lot of without getting too jialat because it was not as pungent as the rest. The Hong Xia got the most votes for the favourite breed that night. 4.25/5

*A note about Hong Xia. It spoils quickly, so if you plan to buy it home, eat it immediately as it might be spoilt by the next morning.


D24 Durian $15/kg

The D24 is a popular breed which I think is so ubiquitous now that one really doesn't know which is the real D24 and which is not. The real D24 is thick and creamy (almost pastey) and very aromatic. 4.25/5 There was another D24 XO ($18/kg) version which was a little runnier and bitter which was my personal favourite for the night. 4.5/5

We had a brief intermission after the third course of Durians for people to run to their cars when the traffic police came to book people for parking illegally. Fortunately no one was issued a ticket, but the brief adrenaline rush was great for digestion.


Mao Shan Wang $20/kg

Mao Shan Wang is by far the most famous and sought after Durian amongst Durian lovers. But as with all the hype surrounding this particular breed, our expectations were very high. Most of the seeds were what we Teochew call "Zhu Hook" ie shrunken. So you get lots of flesh and very little seed.

I have now eaten this breed a few times and personally I feel that there were times when it was really good and other times when it was just so so. The really good ones were sweet, really creamy and had a bitterness that really hits you at the back of your palate leaving a nice "Karm Karm" (neutralized) aftertaste. The ones we had that night were not quite up to most of our expectations so a lot of our kakis came away feeling that it was "overrated". I felt it might have been that particular shipment that day because you really can't explain why people would be willing to fork out $20/kg for it otherwise. For that amount of money one would almost expect them to guarantee that the Durian would make you swoon or your money back! 4/5


XO Durian $18/kg

Richard served the XO* last because it was the most pungent and bitter of the lot. Served slightly runny so that it has some time to ferment, the XO was not as creamy but really very pungent so much so that our Japanese guests that night were holding their breaths while politely nodding their heads at the same time. Actually this was my second favourite of the lot. If you think of Hong Xia as Gouda then this is Blue Cheese. Might not be for everyone but it's the one to choose if you wish to scare some unsuspecting foreigners! 4.5/5

*There were only 9 XO durians available that night. They are usually reserved for the owner's personal consumption and only available on special request.


Boss Victor and his "Tao Chiu" (Expert)

Conclusion

It was a great night of fruit and fellowship for the true believers. Some actually got scolded by their partners for overindulgence but we rejoice for being persecuted for our devotion. I think we all got to learn a few things about Durians from Richard who also tells me (this is the promo part) that Four Season's policy is to build its reputation on honest dealing and to ensure that the customer always get what they pay for. In the next few months, they plan to open an air conditioned cafe proper which will showcase their Durian processing kitchen as it churns out Durian confectioneries like cakes and puffs. I think the future is indeed looking very bright for our next generation of Durian Devotees!

Thanks to Cactuskit and Holydrummer for helping me organize the session and to Richard for agreeing to do a degustation.

Update: 10 Dec 2008
Our kakis report that this store is now closed.

Four Seasons Durian Cafe
212 Joo Chiat Place, Off still road.
For corporate functions and parties contact
Richard at 96536625

77 comments:

melayudilondon said...

Oh wow! I was just there on Saturday night and partake in an excellent D24 XO. The first mouthful went zzngggg! straight to the brain. Wonderful stuff. Up there with my favourite Monthong durian.

chaozhouzi said...

Thanks for showing Richard's ugly mug. Going there again to challenge him on his claim of honest dealing to build their reputation. Stay tuned.

sumosumo said...

dang.. i missed a good session.. for the company..

Sammy said...

Looks awesome man... looking for another session! hopefully before 22nd July please.. :)

ieat said...

There are currently no plans to hold another session since those that came already had the appreciation course and are unlikely to come again. However if there is enough people asking for it, I may organize another one in July.

liverpool1965 said...

me me and another 3 others.... :)

Sammy said...

Aww.. well no worries :) thanks for the review and the recommendation anyway, will check out that place when I'm back in sg. if there is another session, me and 2 others will gladly join.

Camemberu said...

Thanks for the educational photos! They look really good! I can almost smell the durians on my screen!

Anonymous said...

I went there because the signs showed some attractive prices, however I was persuaded by a polite glib tongue sales assistant to try the $ 15 kg variety. In truth after eating the durian I felt shortchanged. I felt that it was over priced...

Myzen

holybro said...

Really great durian makan that night!

The best I like that night was the D13, a durian that is of the family of the Hong Xia. The D101 was good in texture, but not that sweet that night for me. 4.3/5! for the D13.

The XO was a real mouth opener for me, as I am a virgin to the XO durian.

It's very soggy, bitter and wet...Initially I was a bit stunned by its flavour, and not so displeased.I suppose it's a acquired taste type of durian.

The D24 XO was not bad. Great for people who like sweet durians with a hint of XO inside.

Overall, very good, albeit heaty degustation that night! really learnt a lot from Richard.

I bought home a box of Hong Xia (1kg $10, 1.5 kg $15) for my mom, and man she loved it so much, that she ignored my advice to save some for my bro :P (Sorry Greg :P:P)

I think I've really found a place where I can have cheap and good durians, considering that I got ripped off $30 of a durian last time at Geylang!

Thanks once again to ieat for organizing this session

june said...

Hi, really enjoy reading this blog. Thank you for all your wonderful recommendations!

I'm interested in the durian degustation. Can get about 4 kakis. Please notify me should you organise another session?

Thanks!!

Joie said...

wow! i really love durians how do i sign up for such sessions if there is any?

ieat said...

To the anonymous reader concerning the $15 durian and feeling shortchanged.

I think there are 2 issues involved. First when you buy a $15 durian, are you paying a fair market price for that durian and are you getting the breed that you are paying for instead of another cheaper breed? If $15/kg is a fair price for D24 durian and you get a D24 durian then I think that is fair.

Now, as to the issue of whether you like D24 durian or whether you feel it justifies the price you are paying. That is subjective. If you are happier with $5 durians than you should just buy $5 durians.

I for one did not feel that the $20/kg Mao Shan Wang was justified and would rather go for the Hong Xia instead. But so long as they give me a proper Mao Shan Wang then I wound feel so much shortchanged but more that I just that the Mao Shan Wang's price is not justified.

ieat said...

If there are enough people writing in asking for one I will organize one and the announcement will be posted on the blog. So watch this space!

Indigo said...

Yep, really great gathering that night and my daughter and her 3-year-old cousin and loads of fun. Price for them was at $10 which was reasonable as my daughter walloped at least 8 seeds of premium durian although her younger cousin only had 3.

Was a happy coincidence to meet a colleague, Cactuskit - world is really small! Overall, I think the event was value-for-money as I calculate that it would probably have cost each participant about $45-$50 to have that much premium durian on our own. Instead, we only paid $25 and with a fresh and young coconut thrown in for good measure.

We had so much fun that we forgot the timing and by the time we left, it was already quite late such that I and my brother-in-law received an earful from the tots' mothers for bringing them out so late! Non-durian lovers just don't get it!

Of the 5 durians we tried, my personal opinion:
1) D13 - good! May be the cheapest of the 5 but probably a value-for-money choice for many who cannot afford to spend so much.
2) D101 - one of my favourites - and for many at my table too. Very creamy and savoury...does not have that bitter XO taste prized by many durian lovers though.
3) D24 XO - Fantastic! Ranks highly as my favourite of the night. However, it needs to be given time to grow on one like red wine...took a second taste before it dethroned the D101.
4) MaoShangWang - Great! However, many at the table felt that it was overhyped as it did not meet our high expectations. Tends to be the driest of the lot and its lack of moisture can make it seems like eating durian kueh. Seeds are really small. Rank it as my 4th durian of choice after D101
5) XO - supposedly the "Holy Grail" durian for Four Seasons - apparently they don't normally sell it but instead keep this for their own consumption (not sure if he was joking about that since it makes little economic sense). Really the most "watery" of all the durians but for those who like the bitter XO taste, than this is the durian for you. Personally preferred it to the MaoShangWang.

There you have it...now it's time for me to run like 10km to burn off all that delightful calories!

ReiShin said...

Hi!

This is the first time I've posted my comment, but it's definitely not my first time reading your blog! I first stumbled across it while searching for info on the pork shabu-shabu buffet at Ohsumi, Cuppage Center, quite a while ago. Your photos are so gorgeous that they've motivated me to try and do macro shots of food as well ;)

Thanks for all the entries and photos! You're the best role model of a true-blue foodie Singaporean ;)

ieat said...

Hi Reishin,

Thanks for your comments!

Do share your food photos with us over at the forum! There are already a few food photographers there sharing their photos regularly, hope you can contribute yours too!

scoobakev said...

What a coincidence. Last week, my family had already planned to visit the place and then you did the review this morning to pre-empt our visit. Went with 3 generations of the family (Grandpa, Dad and myself) and figured bringing my son for a 4-generation degustation would be too much.

Tried all the varieties you mentioned except the XO (as it was reserved for the boss) and Richard was an extremely good and patient host.

My fav was definitely the Hong Xia as I like my durians sweet and creamy.

Good also that they sell lots of other fruit to buy home for the rest of the non-durian eating family.

Nerd said...

Wow! Your post on durians is really an eye opener. I've heard of the different breeds of durians but never truly tried them.

But my dad's a big fan of XO durians, he buys them every year and my mom grumbles alot becoz of the price! :D

Anonymous said...

When my grandfather was younger, he used to hunt for fruit bats in durian plantations. He told me that the best durians are those that have been eaten by fruit bats. It seems the bats only bite a hole and consume a little of the durian leaving the rest of the fruit largely intact. These durians are the best of the whole lot and only available to the planters as who would want to buy durians with holes in them.

Adriane

Larry H said...

I'd love to join if another one is held.

Anonymous said...

I just came back from this place and the durians were good. the mao shan wang i tried had many good reviews.

However, I was not very happy with the pushy service. The "tao chiu" was the one who served me and he kept pushing me to buy all mao shan wangs even though my mother and i repeatedly told him i would like to try a variety.

he was almost insistent and kept asking us how many people we had and we should take his advice on buying 3 mao shan wangs.

when i asked him about other varieties, he seemed disinterested and even told me some were from batu pahat and not to bother.

because of that, i have to say my experience was greatly marred.

i hope to get good service regardless of the kind of durians i buy.

Hungrybear said...

Thanks for the great shots and sharing.
Wishing I can zero in to indulge too. :((

ieat said...

I hope Richard is taking note of the comment that "Anonymous" just wrote about the Tao Chiu touting the Mao Shan Wang! Yes it is one thing to say that one is honest in pricing but good service should extend to the $5 durians as well. Not everyone can afford Mao Shan Wang everyday!

sumosumo said...

les, i went back again couple of days back to buy some durians home. and the boss did recognise me from the first session we went together.

yes i hv to agree, that they are quite pushy and they will hustle you into buying more durians than you originally intended to....

to the extent the guy will open another durian for u even when u hv said enough... leaves a bitter feeling from the way they hard sell.. the bitter taste not coming from the durian..

guess these kind of durian seller tactics and habits never die...

richard said...

Hi all

Outings and dinings experiences with friends, families and loved ones should always end with happy note.

I am the manager at Four Seasons Durians. Here, we take every feedbacks from our customers with care to improve our products and services.

We want to thank sumosumo and anonymous for their feedbacks. We appreciate they are able to contact me at 96536625 or email me at richard@fourseasonsdurians so as we are able to review our service quality and make their next visit to us a pleasant one.

For the rest that need assistance during your visit, you may look for Victor, Joyce or myself to meet to your needs or feedbacks

Cheers

Holy Drummer said...

No doubt, the watery and potent XO was the knockout punch for me.

Well, don't neglect the other fruits though! They have excellent mangosteens, cherries and the gem of a find - TAIWANESE LYCHEES! Pretty rare to find in SG, but it is THE BEST IN THE WORLD (yes perhaps I'm biased cus i'm half-taiwanese, so wat?) - but really, they are the sweetest and perhaps the biggest lychees in the world.

I had no hesitation in grabbing two kilos of those plump lychees to play filial son to my mother - who whacked all the ang hei without leaving me a piece lol - but I'm glad I let her taste a bit of Taiwan first because she dearly misses a trip back to her hometown, and so do I.

BTW as a sidetrack - strawberries, lychees and apple-mangoes are in season and abundance now for those who are interested in fruit-plucking in taiwan. It's sheer delight!

vb said...

U are really KILLING me with all the durian photos & description! I think I got drool all over the keyboard and table liao!!!!!! Really sucks that all I get here (HK) are Thai durians and dunno why but recently, the pathetic Thai durians are not even ripe! They force it open and it is ROCK HARD! Not edible even!!!!!! Sob sob sob! I would love those durian photos for my screensaver/wallpaper but also means I suffer even more just looking at them!!!

Anonymous said...

Holy Drummer haha thanks for the heads up but where to find Taiwan Lychee and how much are they? I see lots of lychees being sold now at 4 bucks a kilo, I assume those are from PRC? So it would be helpful if you let us know where to buy Taiwan Lychee so we can taste it too.

Adriane

Ping said...

Hi Leslie,
A friend and I would love to go for your next session should you decide to organise another one. And yes, I'd definitely keep my eyes glued on your site for good news! :p - Ping

Anonymous said...

Was very excited about the degustation idea. so made a trip there on a Monday evening around 9pm. They claimed there was no such thing.... VERY Disappointing. Had great visions of this. Then had the mao shan wang - one durian for $58! So be prepared to buy... The durian was ok. Not worth the money with the taste and flavour... But it was nice and creamy and thick - but expected much more for the price. The XO durian was better but for $36 - there are nicer and more affordable ones around... If they had the degustation then they can differentiate themselves. Else, no point going there...

ieat said...

The Durian Degustation session was a special session organized for readers of the blog! If you wish to organize one for a group of people, you can contact Richard at 4 seasons.

Anonymous said...

After reading the part about the "pushy" sales ...... think I'll give this shop it a miss. That's the last thing I'd want whenever buying durians (or anything for that matter)

hawkerfan said...

Tried it once. Didn't like the place. Frankly, it felt like some high pressure sales tactics used.

My cousin was looking at the Mao Shan Wang durians and we asked for one to be opened. We tested it and that one was good. Without prompting, they opened another put it on the scales and immediately out it into our bag and told us that they cost $72. My cousin, being easy-going, just simply accepted it. I was not pleased and it only made matters worse when we got home and realised the 2nd one was actually a poor choice.

We also bought some ready packed ones. Again, the same tactic was used and this time round, they didn't even allow us to choose and picked 3 packets simply. I protested against the poor treatment and rejected the batch this time round but I can see that they were not happy about it when I opt to choose it myself.

Overall, I think the quality is rather inconsistent and if you buy more, you will find that maybe out of 4, only 1 or 2 is good. Very bad business ethics. And their fruits are not exactly cheap. I won't go there again.

Anonymous said...

"High handed tactics" durian sellers or "indecisive and clueless" customers?

Many a times, we assume that things are meant to be the way we wanted it....OUR WAY.I suggest the we asked ourselves the following questions before setting for a durian feast.

1. What is the budget I really intend to utilised? As durians varies from prices to breeds. Unless the price and breed quoted is NOT as listed on the board, we can already worked out the total sum. Therefore, I suggest you take it as though you are having an outing for $30/kg for crabs if you really intend to have good durians. Take time to eat at the stall just in case you discovered one you are not satisfied

2. Do I know my durians? Durians are really special fruit. Just like wine, the varied breed can be a haven to your palate or poison to your mind. I suggest for entry level, try the D13 or D101. It is moderate in price and easy to understand. For the experts, the "red prawn", "cat mountain king" and D24 XO are something they really look for pure satisfaction. Try not to take those already packed.

3.Where to shop for Best best price? Stop comparing prices from one store to another. The true is.... the area of breed, age of tree, age of fruit and freshness come together with a price tag. I recommend for beginners to go to reliable stores that still attracts the main stream crowd. They (the customers)know their durians and the freshness.

4.Did you dictate your needs and budget to the seller? Always insist on the number of durians you want and the budget you intend to pay. No seller can muscle their way if you do not want another when you open your mouth and resist. Remember not to taste the durian you felt it is enough. Tasting it with a satisfied nod means you agree to the transaction. Don't be shy to tell the seller if you have a tight budget for a night of fun.

5.Did you check the sellers' policies? Most durians if not all, sold by weight are exchangable should over-ripe and tasteless.

As customers, we are tagged as "customers are always right" but if you are on the other end of the coin, you will think otherwise.

I hope this information is helpful. Have a fun time. Really love this blog.

Porkchop said...

I encored the "pushy sales" part. They were fast in getting us to "approve" the durians and everything happened v fast, before u know it, the rich lady boss is done with her mental sum and shouted $86! and that's for 2 durians! Durians are already been served at our table, there's just no chance to say no anymore...anyway this was our 1st n last time at this stall. we figured we should avoid brightly-lit durian stall in future because they are day light robbers!

sumosumo said...

dear readers, for a list of common durian cheat practices, please go to the forum under after food chit chat.

the thread is locked on the top of the page.

educate yourselves and don't allow yourself to be cheated.

porkchop - you are right about the fast sales tactic. before you know what happened, they have opened more than you need and you are sort of forced into the transaction.

ieat said...

I guess there are two sides of the coin. I wonder what kind of horror stories the Durian Sellers might tell of really picky customers who would reject every durian after prodding and poking it! I certainly have seen the "ugly" Singaporean buying durians before!

sumosumo said...

dear anon (24/6 22:47) - you sound like a durian seller, not a consumer.

consumers have been screwed for years by unscrupulous durian sellers. stop trying to justify the tactics of the durian sellers.

when you have tattooed rough looking characters waving knives and durians in your face, you tend not to want to argue with them too much.

Holy Drummer said...

Hi Adriane,

I was also thrown into the confusion when my own mother also tried the ones supposedly from PRC.

The difference is hard to spot, but the sight & taste test conducted by my mum would indicate that Taiwanese ones are still way bigger than usual and very sweet with no tinge of acidity or sourness - their skin tends to ben a distinctive dark crimsoon and lychees can be cultivated at different elevations for factors like amount of sunlight, water catchment potential, etc which will vary the sweetness levels, making it harder to distinguish both types.

But Taiwanese lychees are usually cultivated on higher ground, on the chateaus and terraces of moderately high hills and low mountains, rendering it probably sweetest.

I'm sure PRC lychees are imported into sg with higher quantity, that's why it would be a rarity to find Taiwanese ones...

Well price range hovers between $4-$6 per kilo and it is not surprising that the sellers can market their lychees both as PRC or Taiwanese ones.

Truth be told, perhaps there is no significant difference between PRC and ROC lychees. Cus to many singaporeans, they are one and the same. You can only trust the seller who tells you the origin - your best try would be to ask "From PRC or ROC"?

So far I've only tried the one @ Four Seasons Cafe and I was immediately nostalgic. Am on the lookout for more TAIWANESE (ROC) ones and will certainly share them.

Cheers!

hawkerfan said...

I think that when so many people here have commented that the sales tactics they used are very pushy, there must be some truth in it. I totally agree with sumosumo.

Anon, your comments certainly touch on the consumer education side of things but the problem is not one of knowledge but rather the speediness and confusion tactics at which they try to sell it to you that might baffle some people, add some more people to the crowd at the stall and you would feel even more compelled to accept it and move on.

Honestly, I think for many of us, it remains a fact that most (not all) durian sellers are less interested in working with you on what you want. Unless you are 1)a regular, 2) the seller is someone you knew personally 3) a celebrity or *gasp* a pretty well known food writer or critic, or 4) there is real commercial benefit for them in some way of publicity, there is always this tendency that they will not give you the best and their most honest side. The actual season for durians is short and they are looking to capitalize and maximize their profit for the few months.

While I agree that there may be 2 sides of the coin and bad consumers do exist, i can tell you honestly, over the years (until I became a regular at a balestier stall), when I ask for a good bittersweet durian, up to 70% of the time, I will get a lemon. Also when they say "bao-chi" or guaranteed for good taste, once you get it home, how many people will actually drive out again to change for another one unless the entire batch is bad? Frankly, the probability that the consumer is the victim will be much higher.

If I had gone there alone that day, I would have been more insistent. I can definately see why some ladies might make easy targets, like my cousin.

ieat said...

I think I can sum up the situation like this:

Four Seasons management wants to change the culture buying durians but to change the habits of Durian sellers who have been used to hard selling for a long time is difficult.

They have only been opened for 1 month and the workers who just joined them are still trying to understand what the company is trying to do. Changing their old mindsets will take time and determination on the part of the management.

So I do not doubt that customers have been subjected to the old tactics of the sellers. However, there is one big difference now. At least with this blog and the forum, consumers have the opportunity to feedback durian sellers knowing that the management is listening.

From what I know, the durian sellers have been made aware that our readers are writing in to give feedback on their sales tactics, so now at least they know they can't get away with the tactics they have done in the past.

Hopefully things will start to change and we can get some positive reports coming in soon.

Anonymous said...

Hah Drummer, any tips from your mother on how to choose lychees? I mean I have been really tempted to buy some this couple of days but I don't know how to choose and my friendly neighbourhood fruit seller don't sell lychees. So Im hesitant to buy from other shops... I mean it's no joke to be stuck with 1 kg of sour lychees....

Adriane

Ratty said...

Hi All,
Have been eating quality durians for the past few years and Frankly have stop eating budget ones. Even though durians are now available almost all year round The best time to feast is still July when the season will peak.. Thats when price comes down.. for the record in 2006 I ate Mao San at $9 per kg - heavenly, started eating at $20 in May that year due to in-experience.. this year I hope to start feasting when it approaches $12 that would be in July.
so for all you durian lovers the trick of eating durian at reasonable price is timing. Meantime the quality of durians are slowly getting better So be patient. So far I only had D24.. and good ones about $12 a kg..expensive but just testing the waters..:P~~~~ Bon Appetit...

ieat said...

Looks like we will need to organize another Durian session in July!

jems said...

hmm I dunno much abt durians but this is really my 2 cents as a consumer and thinking from the point of a durian seller.

I think the good singaporeans and especially sorry guys! men in particular are always too paiseh to reject. My dad is one for sure who will be "coerced" into buying more than he even wanted in the 1st place. I know for sure that I will never be coerced or feel pressured into buying more than what I want. I will always thank food sellers for their suggestions and smile and reject and stick to what I want. When they upsell and I find it reasonable then only will I happily accept the offer :)

I think the question that durians sellers have to ask is also as a business, what do they do with the not so good yet expensive breed when nobody wants them? Just throw them out? Which will definitely hurt their bottom line. I bet their suppliers do not let them choose fruit by fruit too. The bigger names like 717 trading is able to process them and thus churn out their own durian puffs and such and resell at retail and they maybe even process into paste and supply to other cake shops which accounts to why they can truly afford to be NOT pushy and provide good service. So unless there's an alternative to how the smaller durian sellers especially can better handle their not so good expensive breed, the pushy sales tactics of the durian seller is very unlikely to go away.

hawkerfan said...

Thank you for your thoughtful reply (25/6/08 11:40), ieat. You're right that your blog provides an impetus for business to want to improve and I'm all in support of companies that strive to serve the customers better and better each time.

My partner and I both love durians and we would sign up for the next session where hopefully, based on current feedback, my initially poor impression can be altered. I've always preferred to deal with a longer-term view and if there is a chance that things are put right, it certainly doesn't hurt either party to establish a "regular-customer" relationship.

richard said...

Thank you ieat and sumosumo for your kind understanding.

I am the Manager for Four Seasons Durians. After much deliberating on the comments and reviews, think it is time for me to give the readers an overview of our short-term plans and mission. I often wonder would anyone out there love to sit in my position and challenge the traditional ways of selling durians, change lives and deal with "old book of tricks"? My friends told me I was crazy to take up this job.

Four Seasons Durians was established much older than some of our readers. It had a humble beginning with a small stall along Thomson Road. Over decades, it slowly transformed into a "durian-concept" confectionery store. Go to AMK Hub at basement 2 and see for yourself the hardwork & persistance that paved way to a new concept of modernising durian industry. Of course the next challenge is to move back to the traditional Fresh Fruit section. Given less than a month, to change the habits and strong culture, takes a while.

Jems, you would like to take note that Four Seasons Durians also does has its own processing plant and a dedicated factory for all unsold durians. I trust that once our CAFE is open in July, it will showcase our comittments to our customers. Btw, the cafe will be a good chilled-out place for the young and old.

Given more time, the readers will see a transformation. Be patient with us as we are moulding to a modern durian industry to suit to the new generations.

Email me at richard@fourseasonsdurians.com and I would be glad to review all your enquiries and comments.

Alison said...

Hi ieat,

Me and my family loves to eat durians...

Let us know when you going to organize another Durian session hor...

me and my family (total 5-6ppl) confirm going...

:)

Holy Drummer said...

Adriane -

The first thing to ask is the origin of the lychees. Perhaps you can ask them in this manner 'are these from Taiwan?' instead of asking simply where they are from cus they might just simply tell you it's from China, when it could be Taiwanese.

Next is to pick out those dark red, crimson huge lychees - apparently mum said that the PRC ones are visibly smaller in size and more pale in colour. If the seller not 'neow', you can test one first.

As with all food tasting/testing - trial and error is your best yardstick. First time can give the seller the benefit of the doubt and enjoy your fruits if they are good, or learn a lesson if otherwise and dun patronize them anymore. If you want to err on the side of caution, grab half a kilo first.

Hope it helps!

jems said...

Hi Richard,

so you DO process your left over durians so that they do not all go to waste when you can only throw them away and incur heavy wastage losses. In that case, I do think there's no 'good reason' for Four Seasons to hard sell the not so good breed durians. So I think in the long run, four seasons will evolve like you have so confidently promised. Why concentrate all the big time durians in the east and north east?
Why not an outlet in da west? heh.

Anonymous said...

To Holy Drummer

Hah! Okay..... I always thought one must buy 1 kilo minimum for the lychees!!! Now I know... haha 1/2 kilo here I go tomorrow! Just nice got a bbq to go to, bring some lychees hehe.Thanks for the tips!

Adriane

Anonymous said...

hi Adriane,

since u have a pen name, y not show ur pen name instead of putting it as Anonymous?

it would be easier for everyone to see who commented on e left hand corner of e blog. =)

instead of choosing option 4 "Anonymous", u can choose option 3 "Name/URL" & enter ur pen name. u dun have to register anything.

hope u see u wif ur pen name soon! =)

khim said...

hi Adriane,

since u have a pen name, y not show ur pen name instead of putting it as Anonymous?

it would be easier for everyone to see who commented on e left hand corner of e blog. =)

instead of choosing option 4 "Anonymous", u can choose option 3 "Name/URL" & enter ur pen name. u dun have to register anything.

hope u see u wif ur pen name soon! =)

SORRIE, i accidentally chose "Anonymous" myself!! it's quite irritating wif anonymous comments! =p

Richard said...

Hi Jems,

Given time, we do hope to provide the best service available for all durian lovers and to reinstall their confidence about durian sellers.

Good question. Why East and not West? We've just opened two outlets... one at Tiong Bahru Plaza (South zone) and Cafe(Joo Chiat Place-East Zone)this year in 2 short months. Least not forget our other outlets at AMK Hub and Takashimaya. Yes.... if time is ripe coupled with good location, we may consider to go West.

Do pm me before your next visit and I will attend to you personally. Cheers.

dearpapillon said...

Hi,
does anyone know what time the Joo Chiat outlet closes?
TIA!

adriane said...

hah didn't know one can just use a pen name like that. I didnt sign up with google or blogger or whatever cos Im honestly tired of filling in usernames and passwords everywhere... some blogs in wordpress even have you signing up just to read! End of the day I cannot remember my passwords or log in names.

Anyway thanks Khim for the heads up.

ieat said...

Adriane, that is why you should sign up for an openid! With an openid you have one id which you can use on multiple platforms! Go to openid.net to learn more. Say goodbye to multiple login accounts!

Teo Puay Hing said...

I had visted Four Seasons Durians last week and this is my review:

1) Durians - I wanted to try the 'non-branded' type to test water before buying the 'branded' ones. The ones I got failed miserably. For the amount I paid, I can get much higher quality durians from the stalls in Geylang. I do not know it is a fair test but I guess I will stick to Geylang durians for a safer bet.

2)Mangoes - Nice and big. However, they taste sour instead of nectar sweet as promised.

3) Lychees - Big and sweet. The saving grace of my trip to the stall. If I were to go back, thats the only thing I will be buying.

It is a pity, maybe my expectations were too high.

khim said...

hey adriane,

u r most welcome! ;) hope to see u at one of e makan sessions soon! ^_^

Jimmy Lee said...

hook me up if u gonna org another makan session!

Anonymous said...

Read about this cafe in NST and decided to give it a try. Spent $69 for a "hong xia" and "mao shan wang" variety. Taste were good but not fantastic. No matter how good the concept of the stall, it's simply not worth the money. I'd rather go for the 3 for $10 stalls which can be comparable or sometimes even better in taste and quality. And I'm refering to the same varieties ie "hong xia", D101, D24 and D13. This is simply my personal opinion and I would advise to scout around in S'pore for better value.

Anonymous said...

I just happen to find this post. I lived near that place and just found out that it has closed...

sumosumo said...

no kidding!?!!!
i am not surprised if it closed down.. too many bad word of mouth feedback on the place already..

ieat said...

If they closed it is probably because of the problems with the authorities. The last I heard, some stat board were saying that they were not allowed to display their durian outside since it was designated as a car park area.

fatme said...

I was at Lor 29 hokkien mee yesterday.I saw it was closed too.

Anonymous said...

What? Closed?!

Anonymous said...

new update...
Is opened again but this time, they are not displaying the durians out in the open but in the store itself.

I heard another rumour that it was because it was not durian season, that why they closed. Why not sure? Anyone has accurate news?

Jeslyn said...

Hey...four seasons durian at joo chiat is opened again. Just patronised them last night, had the Mao Shan Wang. The durians are displayed indoor and there's a comfortable seating area to enjoy your durians.

little_prince said...

are they still hard selling the durians?

ieat said...

They closed for a while and now they are not as big as before. I haven't been back since, so I really can't tell you.

sumosumo said...

they are now defunct as far as i know.

just drove past there couple days ago, (after ALAT durians heh heh..) and the lights were all switched off and shutters closed.

there is a reason why ALAT has been around for > 20yrs..

ieat said...

Indeed it goes to show that honesty is the best policy.

Anonymous said...

I am amazed with the "educated guess" comments from the bloggers about Four Seasons Durians. What went on behind the scene is only known to the owner himself. If he is able to unveil the curtains, we may uncover the real world of this "unregulated" durian industry. By the way, durian season is fast approaching. Let's enjoy it but don't burn your pocket.

Anonymous said...

good review on the king of fruits... i wonder if the king of pop has tried the king of fruit before...

chaozhouzi said...

Now we will never know.
Bye Michael, we will never have another like you. You are the king.

Tekko said...

Four Seasons is now at the junction of Joo Chiat Place and Tembeling St near to the wanton mee

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